Shipping policy

Shipping Policy – LunexaCart.com

At Lunexa Cart, we are committed to delivering your orders quickly, safely, and efficiently across the United States. This Shipping Policy outlines how we handle order processing, shipping times, and delivery expectations.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is confirmed, you will receive a confirmation email. After processing, your order will be prepared and dispatched for shipment.

Please note that during high-demand periods, promotions, or holidays, processing times may be slightly delayed.

Shipping Time

After dispatch, estimated delivery time is typically 3–5 business days depending on your location within the United States.

Delivery times may vary due to:

  • Shipping carrier delays

  • Weather conditions

  • High order volumes

  • Incorrect or incomplete shipping information

Shipping Rates

We offer standard shipping rates, which are calculated at checkout based on your location and order details. Occasionally, we may offer free shipping promotions, which will be clearly stated on our website.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email that includes your tracking number. You can use this tracking number to monitor your package in real time.

Incorrect Address

It is the customer’s responsibility to provide accurate shipping information. If an incorrect or incomplete address is provided:

  • Your order may be delayed or returned

  • Additional shipping charges may apply for reshipment

Lost or Stolen Packages

Lunexa Cart is not responsible for lost or stolen packages after they have been marked as delivered by the shipping carrier. If you experience this issue, we recommend contacting the carrier directly.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging. We will work quickly to resolve the issue by offering a replacement or refund.

Contact Us

If you have any questions about shipping or your order, please contact us at:
📧 support@lunexacart.com

Lunexa Cart — Fast, Reliable Delivery You Can Trust.